eSakor » Grievance Following are the inquiries made to us till now on different subject. If you have any inquiries please feel free to submit. We will response in few working days or contact you.
19020010 (System Related) Active
In Bhutan Online Land Tax Payment System (BOLTs), there is no record of Land Details against my CID number (under Individual Payment Tab/Menu) whereas in the eSakor Portal there is a record of my Land Details. So, how do I pay Land Tax through BOLTS?
19020010 (System Related) Responded
Sir,I would like to request concerned official that i have deleted some transactions and few aborted after slight occurrence of mistake on my part during transaction but all deleted and aborted transactions appeared in the closed Transaction thereby one transaction get involved in pending transaction and cannot fetch the thram while carrying out the transaction. In this regard, I would like to request the concerned official to kindly delete form the list appeared in the closed transaction as follow116190011, 11619009, 11619005, 11619004, 11619002, 11916001.
Dear Sir, Please check your transactions numbers carefully and send back to mail id twangchuk@nlcs.gov.bt. The transaction numbers you have sent does not exist in our system. Thank you.
19020007 (System Related) Responded
Why the legal documents are mandatory to have a thumb impression? If this is the case, did NLCS informed the public regarding these changes la. As per my knowledge none of the Acts, such as Evidence Act, Contract Act and Land Act has says that the legal documents for the land transaction should be compulsorily have thumb impression la. I think the Land Commission should informed the public for such changes before implementing, because in some cases we cannot re draw of legal documents due to many reasons between the parties that cause the dispute too la.
Dear Sir, Sorry for the inconvenience caused la. The NLCS has received lots of signature forgery cases, where the signature was forged and couldn't be validated. This measure would curb out forgery cases and strengthen the good land governance. Regarding the circular and public sensitization, it shall be very soon circulated. However, the thumb impression measure will only be implemented from 1st July 2019 la. Thank you.
19020001 (System Related) Responded
I would like to know has this system become functional or not?
Kuzu Zangpo! I would like to apologize for responding late. Few hours ago we had experienced power breakdown here and could respond immediately. And if I am not mistaken, you are asking regarding online transaction system (eSakor Portal) and yes it is functioning and we have already launched the system and trained all our officials in Dzongkhags as well.
19010010 (System Related) Responded
Sir/madam, I have created e_sakor account. Can I do other's transaction from my account or we have to create other account in the name of Thram owner? Thank you.
Dear Sir/Madam, Yes you can apply transaction on others behalf but all notifications will be sent to the one who applied the transaction. The one applying transaction has to also know the thram details of the transaction parties. Thank you.
